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24 x 7 Customer
Service & Reputation

You can enhance your customer experience and improve your ranking with professional 24X7, after-hours, or weekend coverage.

Start from as little as $299 per month

Ozzca sidekicks are trained on the tools & platforms you use

Our experienced team work with you and your team. We can also work directly with your marketplace provider and integration partners to execute agreed tasks

Need a marketplace store setup? Or, existing stores optimised? No worries.

Service is everything, and our service is guaranteed.

A professional and brand-aligned experience at every customer interaction will have your customers coming back for more.

Our customer service experts are online 24×7, meaning we are online when your customers are, no matter where they are.

Working with Ozzca is easy.

Flexible terms, no lock in contracts, performance guaranteed.

Ready

Let’s start by discussing your service goals and expectations.

We’ll review your existing processes and order volumes, and cover any challenges or pain points.

Set

We’ll present a plan, showing our workings and expected results.

We’ll outline our deliverables, the timeline, costs, and service guarantee.

Go!

We’ll manage your stores around the clock, using your systems and following your processes to deliver a world-class service to your customers.

Weekly updates keep you across our performance.

The price of success?

Our pricing is low, fixed, and less than half the price of our competition.
Plus, we don’t take a cut of your valuable profits. 

Store Setup,
Integration, &
optimisation

From $1449

Per Marketplace

Store Setup Free when bundled with another service, conditions apply.
* Standard customisation available.
   Does not include A+ content
** Images provided by you

24 x 7
Customer
Service

From $99

Per Marketplace

  • Replacements
  • Refunds(Saves)
  • Escalations

Management,
Service & Performance Bundle

From $299/ Month

Per Marketplace