Boost sales and enhance your brand's presence.
Frequently Asked Questions
Ozzca’s marketplace experts are trained on the tools & platforms you use
Our experienced team work with you and your team. We can also work directly with your marketplace provider and integration partners to execute agreed tasks
Need a marketplace store setup? Or, existing stores optimised? No worries.
Focus your valuable time & resources where it matters most
Our team can monitor and manage your stores, leaving your local team to focus on performance.
We work with you, your team, and your marketplace provider and integration partners.
- On-going management and optimisation of new and existing products across all marketplaces.
- Pricing aligned with your overall eCommerce strategy, seasonal events & holidays, and marketplace-specific campaigns.
- Order monitoring and tracking for marketplace and policy compliance. Working closely with your team and fulfilment resources to resolve delays.
- Periodical review, recommendations, and maintenance of your shipping configuration and pricing.
- Marketplace and product loading errors are quickly resolved by working directly with the marketplace provider and your team.
- Monitoring and managing compliance metrics in line with marketplace agreement with monthly store performance reporting.
Working with Ozzca is easy.
Ready
Let’s start by discussing your service goals and expectations.
We’ll review your existing processes and order volumes, and cover any challenges or pain points.
Set
We’ll present a plan, showing our workings and expected results.
We’ll outline our deliverables, the timeline, costs, and service guarantee.
Go!
We’ll manage your stores around the clock, using your systems and following your processes to deliver a world-class service to your customers.
Weekly updates keep you across our performance.
The price of success?
Our pricing is low, fixed, and less than half the price of our competition.
Plus, we don’t take a cut of your valuable profits.
Store Setup, Integration, & optimisation
Per Marketplace
- Build and customise* each store on your chosen marketplaces
- Integrate your website
- Shipping configured
- Optimise your listings (titles, descriptions, images**, keywords)
- Train your team
- Policies developed
Does not include A+ content
Store & Order Management
Per Marketplace
- Categories mapped and products indexed and maintained for optimal searchability
- Products and listings added and optimised for maximum sales:
- Product titles
- Descriptions
- Images
- Keywords
- Orders and fulfillment monitored and managed
Management, Service & Performance Bundle
Per Marketplace
- Store Management & Compliance
- Sales & Marketplace Strategy, including category research and pricing/offer plan
- 24/7 Customer Service
- Dedicated Strategy Partner
- Processes mapped and documented
- Monthly Performance Reporting
